Tesla quietly downgrades Model 3 chip in China due to Coronavirus

Tesla found itself in middle of a situation in China after quietly downgrading its Chinese-spec Model 3's chip without alerting the customers, as per a Nikki Asian Review report.

By: Prashant Singh
| Updated on: 06 Mar 2020, 10:28 AM
Follow us on:
Follow us on:
File photo used for representational purpose only. (Bloomberg)
File photo used for representational purpose only.

This move came in the wake of Coronavirus outbreak early this year which disrupted the parts supply chain for the US-based EV maker. The company's Shanghai-based plant was shut-off at the end of January but resumed operations on February 10.

Customers who received the downgraded Shanghai-made Tesla Model 3 cars have threatened to sue the automaker in the related matter.

Also Read: Tesla Model 3's Track Mode V2 update - All you need to know

Also check these Cars

Find more Cars
Tesla Model 3 (HT Auto photo)
₹ 70 - 90 Lakhs* *Expected Price
View Details
Explore your Vehicle
Tesla Model S (HT Auto photo)
₹70 Lakhs - 1 Cr* *Expected Price
View Details
Byd Atto 3 (HT Auto photo)
₹ 33.90 Lakhs* *Ex-showroom price
Add to compare
Bmw 3 Series (HT Auto photo)
₹ 42.30 - 62.90 Lakhs* *Ex-showroom price
Add to compare
Check latest offers
Bmw 3 Series Gran Limousine (HT Auto photo)
₹ 57.90 - 59.50 Lakhs* *Ex-showroom price
Add to compare
Check latest offers
Mahindra Thar (HT Auto photo)
₹ 10.98 - 16.94 Lakhs* *Ex-showroom price
Add to compare
Check latest offers

The incident came to light when a bunch of customers found out some mismatched information about the part number printed on control unit's stickers of their newly delivered Model 3 cars. This specific information didn't sync with the data provided inside the car's information sheet (owner's manual). It was then the users discovered that the company installed the previous generation chip (2.5 Version) instead of the latest (3.0 Processor) chip which was standard to the Chinese-spec Model 3 cars.

The new chip is claimed to be 21 times faster in terms of image processing as per Tesla. This chip is used by the car's Autopilot system which benefits its semi-automatic driving by taking over the car's steering, accelerating and braking. The new chip was made standard to the Chinese-spec Model 3 cars in April 2019.

The company responded to the situation by saying that "We are deeply sorry for the confusions we have caused to some Tesla owners," on a Chinese social media platform which goes by the name 'Weibo'.

Also Read: Coronavirus fallout: Chinese car companies consider pay cut to stay 'healthy'

The company also announced that it would offer hardware update to the cars free of cost once the supplies are back on track.

After the source report went live, Tesla founder Elon Musk took to Twitter to address the issue, which, in return, sparked more confusion. Musk tweeted, "Oddly, those who complained didn't actually order FSD (Full Self-Driving). Perhaps they weren't aware that the computer is upgraded for free if the FSD option is ordered even after delivery."

Musk's tweet contradicted the official statement from Telsa China which announced free of cost chip upgrade to customers, even if the car does not have FSD.

First Published Date: 05 Mar 2020, 20:11 PM IST
Shopping Bag Shop Now
74% OFF
Microfiber Car Cleaning Soft Brush Ideal as Mop Duster, Washing Brush with Long Handle, Dust Cleaner Car Wash Brush with Handle, Soft Brush Scratch Free, Cleaning Dashboard Curved Design - Grey
Rs. 389 Rs. 1,499
75% OFF
IDELLA Car Duster, Extendable Long Handle Microfiber Car Duster Exterior Scratch Free Car Cleaning Tool, Car Dust Brush for Truck, Pickup, SUV, RV, Motorcycle, Vehicles Cleaning,(Multicolor)
Rs. 227 Rs. 899
64% OFF
Antson Portable High Power 2 in 1 Car Vacuum Cleaner | USB Rechargeable Wireless Handheld Car Vacuum Cleaner Traveling, Camping Reusable and Sustainable, Portable,Rechargeable Vacuum (2 in 1)
Rs. 699 Rs. 1,939
1% OFF
GOODAIR Clear Car Windshield Enhancer | Classic |12 Tablets
Rs. 295 Rs. 299

Please provide your details to get Personalized Offers on

Choose city
+91 | Choose city
Choose city
Choose city
Powered by: Acko Logo
Please be noted that any information provided herein above will be received by Acko General Insurance Limited (“Acko”). By mentioning the above information, you agree to provide these details and information to Acko.
By clicking "View Offers" you Agree to our Terms and Privacy Policy

Dear Name

Please verify your mobile number.

+91 | Choose city
Couldn't verify the OTP.
It's either expired or it's incorrect.