More than six crore FASTags have been issued till October last year

  • In case a motorist does not have a FASTag or it is non-functional, then the person has to pay double the toll charges at toll plazas.
Vehicles pass through dedicated FASTag lane at Vashi poll plaza in Navi Mumbai. (Representational photo) (PTI)
Vehicles pass through dedicated FASTag lane at Vashi poll plaza in Navi Mumbai. (Representational photo)

The National Highways Authority of India (NHAI) has informed that more than six crore FASTags have been issued as on October 31, 2022. However, the department said that it has no information available about the number of faulty FASTag cases and the total amount of penalty collected from users despite having their vehicles fitted with the Radio Frequency Identification (RFID) tag.

In case a motorist does not have a FASTag or it is non-functional, then the person has to pay double the toll charges at toll plazas. However, the government body said that it does not have any information about the number of faulty FASTag cases and the total amount of penalty collected from users.

Also check these Vehicles

Find more Cars
Mahindra Ekuv100 (HT Auto photo)
UPCOMING
40 kWh 85 Kmph 150 Km
₹ 8.25 - 10 Lakhs
View Details
Porsche 911 Gt3 (HT Auto photo)
3996.0 Petrol Automatic
₹ 2.50 Cr
Compare
View Offers
Mahindra S204 (HT Auto photo)
UPCOMING
₹ 12 Lakhs
View Details
Lexus Nx (HT Auto photo)
2494.0 Multiple Both
₹ 64.90 - 71.60 Lakhs
Compare
View Offers
Rolls-royce New Ghost (HT Auto photo)
UPCOMING
6750 cc Petrol Automatic
₹ 6.95 - 7.95 Cr
View Details
Mercedes-benz Amg E53 Cabriolet (HT Auto photo)
2999.0 cc Petrol Automatic
₹ 1.30 Cr
Compare

Also Read : How to buy and activate FASTag online: Key steps

In response to RTI queries about the number of faulty FASTag cases and the amount of penalties collected from the users for non-functional FASTags, NHAI said, "no such data is available".

FASTag has been made mandatory for all private as well as commercial vehicles since February 16, 2021. Total toll collection through FASTag since 16 February 2021 to 16 April 2022 as per National Payments Corporation of India (NPCI) data for NHAI fee plaza is 39,118.15 crore, NHAI informed in the RTI reply. The total toll collection for NHAI fee plaza during FY22 stood at 34,535 crore, the RTI reply said.

Currently, 24 banks can issue FASTag. However, there are complaints from users that FASTags sometime do not function properly at toll plazas as a result of which they have to pay double the toll charges. NHAI has set up helpline no. 1033 to address queries and complaints at national highway fee plazas.

While most of the complaints are resolved instantly by the customer care executive, some are forwarded to concerned NHAI regional offices and banks for necessary resolution, NHAi informed.

First Published Date: 16 Jan 2023, 13:16 PM IST
NEXT ARTICLE BEGINS

Please provide your details to get Personalized Offers on

Choose city
+91 | Choose city
Choose city
Choose city

Want to get the best price for your existing car?

Powered by: Spinny Logo
By clicking "View Offers" you Agree to our Terms and Privacy Policy

Dear Name

Please verify your mobile number.

+91 | Choose city
Couldn't verify the OTP.
It's either expired or it's incorrect.