Volkswagen India extends service support to customers amid coronavirus lockdown

Volkswagen India on Monday announced it is extending comprehensive service support to customers in India. All standard warranties scheduled to lapse between March 22 and mid-May now get an extension till July 31 owing to the national lockdown currently in place to fight coronavirus pandemic.

By: HT Auto Desk
| Updated on: 30 Mar 2020, 17:23 PM
Follow us on:
Follow us on:
File photo used for representational purpose. (REUTERS)
File photo used for representational purpose.

In a press statement, Volkswagen India announced that standard warranties have been extended till July 31. Those with standard warranty expiring between March 22 and April 15 of 2020 can also purchase extended warranty till 60 days after the expiration of the standard warranty. Those whose extended warranties expire between March 22 and April 15 of 2020 can report to authorised workshops till May 15 for any repairs under the company's extended warranty policy.

Also Read : Volkswagen burning through $2.2 billion a week as coronavirus halts production

For customers with a service value package with due dates in March and April can avail the same till July 31.

Volkswagen India said that the extensions are to ease customer convenience in light of the prevailing situation in the country and the lockdown owing to coronavirus. "We understand this tough situation and would like to ensure peace of mind to our customers with the extended service support," said Steffen Knapp, Director, Volkswagen Passenger Cars India. "We would like to reassure them that their Volkswagen car is safe and all services will be provided as applicable. Together, we will emerge stronger."

A number of other car makers have also followed the same route. These include Maruti Suzuki and Tata Motors, among others.

First Published Date: 30 Mar 2020, 17:23 PM IST
Shopping Bag Shop Now
5% OFF
Godrej aer O – Hanging Car Air Freshener | Car Accessories | Cool Aqua (7.5g)
Rs. 94 Rs. 99
70% OFF
VENO Portable High Power 2 in 1 Car Vacuum Cleaner | USB Rechargeable Wireless Handheld Car Vacuum Cleaner Traveling, Camping Reusable and Sustainable (2 in 1 Vacuum Cleaner)
Rs. 899 Rs. 2,999
2% OFF
Godrej aer O – Hanging Car Air Freshener | Car Accessories | Musk After Smoke (7.5g)
Rs. 97 Rs. 99
SHAYONAM Dent Removal Kit - Powerful Car Dent Repair Kit - Suction Cup Dent Puller Handle Lifter and Dent Repair Puller for Car Body Dent, Glass, Tiles and Mirror (Plastic)
Rs. 349

Please provide your details to get Personalized Offers on

Choose city
+91 | Choose city
Choose city
Choose city
By clicking "View Offers" you Agree to our Terms and Privacy Policy

Dear Name

Please verify your mobile number.

+91 | Choose city
Couldn't verify the OTP.
It's either expired or it's incorrect.