Tesla customers receive Model 3, Model Y EVs without USB ports. Here's why

Customer reports of missing USB ports in Tesla vehicles seem to have started with cars that were delivered on November 11.For those Tesla vehicles that have missing center console USB ports, the wireless charging function also seems to be inactive.
By : HT Auto Desk
| Updated on: 15 Nov 2021, 11:35 AM
File photo of Tesla Model 3 electric vehicle's interior. (REUTERS)
File photo of Tesla Model 3 electric vehicle's interior. (REUTERS)
File photo of Tesla Model 3 electric vehicle's interior. (REUTERS)
File photo of Tesla Model 3 electric vehicle's interior.

Various new Tesla Model 3 and Model Y electric vehicles delivered to customers in the last few days did not have USB charging ports in the centre console - a problem which was discovered by the customers after bringing their new cars home, Electrek reported. The automaker has blamed this on the global shortage of semiconductor chips.

The vehicles that have been most affected due to the chip crisis do not even have the back wall of the center console while some have the rear-seat USB ports missing, the report cited posts by customers. For those vehicles that have missing center console USB ports, the wireless charging function also seems to be inactive.

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The reports of missing USB ports seem to have started with cars that were delivered on November 11, and the last confirmed Model Y with USB port was delivered on November 6, the report mentioned. Some customers have even reported via social media that Tesla would install the missing USB connectors in December. However, there is no confirmation yet and it is also not clear if this applies to every affected owner.

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Tesla Model Y is the carmaker's second best-seller around the world.
Tesla Model Y is the carmaker's second best-seller around the world.
Tesla Model Y is the carmaker's second best-seller around the world.
Tesla Model Y is the carmaker's second best-seller around the world.

While a lot of customers were taken by surprise upon finding that the USB ports are missing in their newly purchased vehicles, some have reported that they were informed in advance by delivery specialists about the missing charging ports.

(Also read | Elon Musk hints at selling more Tesla stocks)

This is not the first instance of vehicles being shipped without certain parts by automakers. BMW recently dropped touchscreen features from some models due to semiconductor crisis while both Tesla ans BMW have removed passenger lumbar support options from their models. 

While some automakers have chosen to ship products without parts, some others like Ford have chosen to delay deliveries of models such as Bronco, and is trying its best to keep customers happy during the waiting period by engaging them in some incentives. Some other automakers have even reduced production volume or have halted production.

First Published Date: 15 Nov 2021, 11:35 AM IST
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