Over 3.3 million Volkswagen, Audi customers' personal data breached

A data breach at a vendor of the Volkswagen Group affected more than 3.3 million customers and prospective buyers of the Volkswagen and Audi brands in North America. Around 3.1 million customers or interested buyers were affected in the US and approximately 163,000 in Canada.

File phot of Volkswagen logo (REUTERS)
File phot of Volkswagen logo

An unauthorized third party obtained limited personal information about current and potential customers of the brands from the dealer. The third party gathered information for sales and marketing between 2014 and 2019 from an electronic file that was left unsecured at the vendor.

Also Read : Volkswagen offers virtual test drive experience on social media in Covid times

Data in the record for majority of people included phone numbers and email addresses and in some cases, data also included information about a vehicle purchased, leased, or inquired about.

Also check these Vehicles

Find more Cars
Volkswagen Taigun (HT Auto photo)
₹10.49 - 17.5 Lakhs***Ex-showroom price
Add to compare
Check latest offers
Volkswagen Virtus (HT Auto photo)
999 cc | Petrol | Manual | 19.4 kmpl
₹11.21 - 17.91 Lakh***Ex-showroom price
Add to compare
Check latest offers
Volkswagen Id.4 (HT Auto photo)
₹50 - 60 Lakhs* *Expected Price
View Details
Volkswagen Tiguan (HT Auto photo)
₹32.79 Lakhs***Ex-showroom price
Add to compare
Check latest offers
Audi New A3 (HT Auto photo)
₹39 - 45 Lakhs* *Expected Price
View Details
Audi Q8 (HT Auto photo)
₹98.98 Lakhs - 1.36 Cr* **Ex-showroom price
Add to compare
Check latest offers

Affected people included about 90,000 Audi customers and prospective buyers whose sensitive data relating to purchase or lease eligibility was impacted. The carmaker said it will offer free credit protection services to those individuals. In cases where sensitive information was compromised, the data included driver license numbers. A small number of records included additional data like dates of birth, Social Security numbers and account numbers.

Also Read : Volkswagen invests €500 million in battery manufacturing company

The Volkswagen Group' dealers that use the Enterprise Lead Management (ELM) program offered through Shift Digital will face the data breach, Auto News reported citing Audi of America president, Daniel Weissland. "The information “does not affect all dealers, but will affect most, if not all," Weissland added.

Volkswagen believes that the data was obtained at some point between August 2019 and May of this year, when the automaker identified the source of the incident. The company also stated that for people affected in Canada, no sensitive information was breached.

(with inputs from Reuters)

First Published Date: 15 Jun 2021, 12:46 PM IST
Recommended for you
View all
Shopping Bag Shop Now
55% OFF
SOFTSPUN Microfiber Cloth - 4 pcs - 40x40 cms - 340 GSM Grey- Thick Lint & Streak-Free Multipurpose Cloths - Automotive Microfibre Towels for Car Bike Cleaning Polishing Washing & Detailing…
Rs. 269 Rs. 604
21% OFF
Involve Your Senses One Musk Organic Car Perfume, Involve Your Senses Strong Fiber Air Freshener to Freshen'up Your Car - IONE01-40 g,Car Accessories interior car perfumes and fresheners
Rs. 315 Rs. 399
73% OFF
pTron Bullet Pro 36W PD Quick Charger, 3 Port Fast Car Charger Adapter - Compatible with All Smartphones & Tablets (Black)
Rs. 349 Rs. 1,299
13% OFF
Jopasu Car Duster
Rs. 759 Rs. 869

Please provide your details to get Personalized Offers on

Choose city
+91 | Choose city
Choose city
Choose city
By clicking "View Offers" you Agree to our Terms and Privacy Policy

Dear Name

Please verify your mobile number.

+91 | Choose city