Maruti Suzuki expands lead with over 4,000 service networks across India

Maruti Suzuki service network covers 1,989 towns and cities in the country.Maruti added 208 service stations in 2020-21.
By : HT Auto Desk
| Updated on: 03 Mar 2021, 03:47 PM
File photo used for representational purpose.
File photo used for representational purpose.
File photo used for representational purpose.
File photo used for representational purpose.

Maruti Suzuki on Wednesday announced it now has over 4,000 service touch-points across the country, expanding its lead over other automobile brands in India. The country's largest car maker has informed that despite Covid-19-related challenges, it had managed to add 208 new service workshops in 2020-21.

One of the reasons why Maruti cars are preferred by many buyers in the country is because of the company's post-sales network which has been the strongest in the automobile sector for decades. There are Maruti Suzuki service stations in as many as 1,989 towns and cities in the country currently. "We have established a relationship of high trust with customers over the past three decades," said Partho Banerjee, Executive Director (Service) at Maruti Suzuki India. "The creation of 4,000 service touch-points is testimony to our commitment for customer convenience."

Similar Cars

Find More Cars
Maruti Suzuki Alto (HT Auto photo)
Maruti Suzuki Alto
796 cc | Petrol | Manual | 22.05 kmpl
Maruti Suzuki S-presso (HT Auto photo)
Maruti Suzuki S-presso
998 cc | Petrol | Manual | 21.4 kmpl
Maruti Suzuki Eeco (HT Auto photo)
Maruti Suzuki Eeco
1196 cc | Petrol | Manual | 16.11 kmpl
Maruti Suzuki Ignis (HT Auto photo)
Maruti Suzuki Ignis
1197 cc | Petrol | Manual | 20.89 kmpl
Maruti Suzuki Wagon R (HT Auto photo)
Maruti Suzuki Wagon R
998 cc | Petrol | Manual | 21.79 kmpl

Banerjee also highlighted the evolution is providing speedy assistance to customers through services like Quick Response Team and Service on Wheels. The latter has reportedly helped customers get their vehicles attended to at their convenience and at their preferred location while the former sees technicians on bikes reach customers to offer roadside assistance. In the pandemic year, Maruti states, over 1.14 lakh customers availed the service.

Maruti is simultaneously looking at improving transparency through digital communication and claims all details of repairs are sent for approval via electronic means.

First Published Date: 03 Mar 2021, 11:07 AM IST
Recommended For You
View All

Please provide your details to get Personalized Offers on

Choose city
+91 | Choose city
Choose city
Choose city
By clicking VIEW OFFERS you Agree to our Terms and Privacy Policy

Dear Name

Please verify your mobile number.

+91 | Choose city