Hyundai launches industry-first transactional chat medium on WhatsApp

NEW DELHI : Hyundai has taken another small but significant step towards ensuring better outreach to existing customers by launching an industry-first transactional chat based medium - Hyundai on WhatsApp.

File photo of the Hyundai log. (REUTERS)
File photo of the Hyundai log.

Looking at meeting requirements of people who actively make use of a seamless digital platform for their requirements, Hyundai said that the WhatsApp platform would add to the convenience, personalisation and promise of value to car owners in the post-sales stage. How this works is with Hyundai providing a communication platform to car owners which would give out updates during the entire vehicle service process, starting from online service booking to post service feedback.

Commenting on the start of this service, S. Punnaivanam, National Service Head, Hyundai Motor India, said that it is another way for the company to connect with its customers. "Hyundai is always at the forefront of introducing path breaking solutions for the customers," he said. "Hyundai on WhatsApp caters to the evolving needs of new age Indians."

Also check these Vehicles

Find more Cars
Hyundai Exter (HT Auto photo)
₹6 - 10 Lakhs* *Expected Price
View Details
Hyundai I20 (HT Auto photo)
₹7.46 - 10.96 Lakhs***Ex-showroom price
Add to compare
Check latest offers
Hyundai Kona Electric (HT Auto photo)
₹23.79 - 23.98 Lakhs***Ex-showroom price
Add to compare
Check latest offers
Hyundai Venue (HT Auto photo)
1197 cc | Petrol | Manual | 17.52 kmpl
₹7.53 - 12.72 Lakh***Ex-showroom price
Add to compare
Check latest offers
Hyundai Nexo (HT Auto photo)
₹65 Lakhs *Expected Price
View Details
Hyundai I20 N Line (HT Auto photo)
₹9.84 - 11.9 Lakhs***Ex-showroom price
Add to compare
Check latest offers

Additionally, the Korean car maker also launched a 'Hyundai Care' mobile app. Customers can make use of the app to avail various facilities like booking a service, getting service updates, request test drives and receive periodic offers."

First Published Date: 13 Dec 2019, 16:55 PM IST
Recommended for you
View all
Shopping Bag Shop Now
55% OFF
SOFTSPUN Microfiber Cloth - 4 pcs - 40x40 cms - 340 GSM Grey- Thick Lint & Streak-Free Multipurpose Cloths - Automotive Microfibre Towels for Car Bike Cleaning Polishing Washing & Detailing…
Rs. 269 Rs. 604
21% OFF
Involve Your Senses One Musk Organic Car Perfume, Involve Your Senses Strong Fiber Air Freshener to Freshen'up Your Car - IONE01-40 g,Car Accessories interior car perfumes and fresheners
Rs. 315 Rs. 399
73% OFF
pTron Bullet Pro 36W PD Quick Charger, 3 Port Fast Car Charger Adapter - Compatible with All Smartphones & Tablets (Black)
Rs. 349 Rs. 1,299
13% OFF
Jopasu Car Duster
Rs. 755 Rs. 869

Please provide your details to get Personalized Offers on

Choose city
+91 | Choose city
Choose city
Choose city
By clicking "View Offers" you Agree to our Terms and Privacy Policy

Dear Name

Please verify your mobile number.

+91 | Choose city