Hyundai launches industry-first transactional chat medium on WhatsApp

Customers can now get all updates related to their vehicles via WhatsApp.Hyundai says this would help it to connect to its customers in an efficient and timely manner.
By : HT Auto Desk
| Updated on: 13 Dec 2019, 04:57 PM
File photo of the Hyundai log. (REUTERS)
File photo of the Hyundai log. (REUTERS)
File photo of the Hyundai log. (REUTERS)
File photo of the Hyundai log.

NEW DELHI : Hyundai has taken another small but significant step towards ensuring better outreach to existing customers by launching an industry-first transactional chat based medium - Hyundai on WhatsApp.

Looking at meeting requirements of people who actively make use of a seamless digital platform for their requirements, Hyundai said that the WhatsApp platform would add to the convenience, personalisation and promise of value to car owners in the post-sales stage. How this works is with Hyundai providing a communication platform to car owners which would give out updates during the entire vehicle service process, starting from online service booking to post service feedback.

Commenting on the start of this service, S. Punnaivanam, National Service Head, Hyundai Motor India, said that it is another way for the company to connect with its customers. "Hyundai is always at the forefront of introducing path breaking solutions for the customers," he said. "Hyundai on WhatsApp caters to the evolving needs of new age Indians."

Similar Cars

Find More Cars
Hyundai Casper (HT Auto photo)
Hyundai Casper
999 cc | Petrol | Manual
₹4 - 7 Lakhs* *Expected Price
Hyundai Santro (HT Auto photo)
Hyundai Santro
1086 cc | Petrol | Manual | 20 kmpl
₹4.67 - 6.47 Lakhs**Ex-showroom price
Hyundai Grand I10 Nios (HT Auto photo)
Hyundai Grand I10 Nios
1197 cc | Petrol | Manual | 21 kmpl
₹5.19 - 8.52 Lakhs**Ex-showroom price
Hyundai Aura (HT Auto photo)
Hyundai Aura
1197 cc | Petrol | Manual | 21 kmpl
₹5.92 - 9.43 Lakhs**Ex-showroom price
Hyundai I20 (HT Auto photo)
Hyundai I20
1197 cc | Petrol | Manual | 20.35 kmpl
₹6.8 - 11.43 Lakhs**Ex-showroom price
Hyundai Venue (HT Auto photo)
Hyundai Venue
1197 cc | Petrol | Manual | 17.52 kmpl
₹7.53 - 12.72 Lakh**Ex-showroom price

Additionally, the Korean car maker also launched a 'Hyundai Care' mobile app. Customers can make use of the app to avail various facilities like booking a service, getting service updates, request test drives and receive periodic offers."

FOLLOW US:Stay Updated with latest content - Subscribe us on
FOLLOW US:Stay Updated with latest content - Subscribe us on
First Published Date: 13 Dec 2019, 04:55 PM IST
Recommended For You
View All

Please provide your details to get Personalized Offers on

Choose city
+91 | Choose city
Choose city
Choose city
By clicking VIEW OFFERS you Agree to our Terms and Privacy Policy

Dear Name

Please verify your mobile number.

+91 | Choose city