Gautam Singhania blasts Lamborghini for not responding to customer complaints
- Industrialist Gautam Singhania had raised reliability concerns after test-driving a Lamborghini Revuelto in Mumbai.
Check Offers Raymond Group Chairman and Managing Director Gautam Singhania, also known for his impressive car collection, has once again trained his guns against Lamborghini India, accusing company officials of not responding to his complaints about reliability issue with a supercar he test drove earlier this month. The Lamborghini Revuelto worth ₹8.89 crore (ex-showroom) he was referring to purportedly belongs to him and he claims to have taken delivery of the supercar 15 days before highlighting the incident on Mumbai's Trans-Habour Link Road which had left him stranded.
In a tweet on social-media platform X on Sunday, Singhania wrote that no one from Lamborghini India or the Asia division had reached out to him when he had highlighted an electrical failure in a Lamborghini Revuelto he had taken on a test spin on the Trans-Habour Link Road. "I'm shocked at the arrogance of India Head @Agarwal_sharad and Asia Head Francesco Scardaoni. No one has reached out even to check what the customer issues are," he tweeted.
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Singhania owns several performance vehicles in a garage that has the likes of Maserati MC20, Lotus Elise, Pontiac Firebird Transam, two McLarens and multiple Ferrari models. He also owns a Lamborghini Aventador SVJ. Earlier this month - on October 3, Singhania claimed that the Lamborghini Revuelto he took for a test drive had suffered an electrical failure despite being a ‘brand-new car.’ He had further said that he was stranded because of the issue, pointing to how there had been three occasions in which had had issues with the supercar within 15 days of taking its delivery.
In a tweet on October 16, Singhania had noted that the Lamborghini India and Asia leadership failed to reach out to him despite him being an old loyal customer.
"It is shocking that the India Head of Lamborghini @agarwal_sharad has not even bothered to make a phone call to enquire what the problem with an old loyal customer is. Is the brand arrogance getting to another level?" he had tweeted.
Lamborghini is not the first automotive brand to have faced the ire of Singhania. In 2015, he had urged Porsche to be more pro-active in their support for customers after a 2011 Porsche Cayenne Turbo belonging to industrialist Yohan Poonawalla caught fire in Mumbai. Poonawalla's driver was in the car at the time and managed to escape unharmed.
Singhania had also spewed venom against Maserati last year. “Anybody thinking about buying the Maserati MC20, should talk to me before doing so. I have a view that might surprise you," he had written, referring to a supercar that costs upwards of ₹3.69 crore (before taxes). “Shocking that Maserati India is not willing to listen to a customer on the basic design defects of their cars. Buyer beware." He had even stated that the Maserati car was dangerous. “I genuinely believe the Maserati is a dangerous car and somebody might kill himself in it. Indian authorities should take note."
At the time, Maserati had issued an official response. “Our team was quick to address the technical concerns raised by Mr Singhania’s team. We confirm that the specific technical concern raised is performing within its designed capacity and meets Maserati's stringent quality standards. Though we take any issues or feedback seriously, we also stand by the quality and reliability of our products. Hence, we would like to reiterate that the car is in perfect condition," the statement had read.
HT Auto has reached out to Lamborghini for an official response to the latest accusations made by Singhania. This copy will be updated if and when it is received.
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